Nikon Best in Customer Satisfaction?

J.D. Power and Associates has just come out with the results of their latest survey of DSLR users in the US, which shows Nikon scoring 822 out of a possible 1000 in the qualities that customers value most highly. Sony was second at 793 and Canon third at 788.

Before NikonUSA gets too excited about the results, you should note that the results are done using a survey mainly focused on the qualities and attributes that purchasers find important to a camera (e.g. autofocus speed, image quality, low-light performance, etc.). In other words, it's about the equipment experience, not the company experience (which is what I keep harping about). And Coolpix models fared much worse. Casio topped the ultraslim list with an 802 for its Exilim Zoom, while Nikon's Coolpix L series was seventh at 725. Similar results were found in the basic compact camera and premium compact camera categories, with Coolpix being nowhere to be found at the top of the list.

Looking for gear-specific information? Check out our other Web sites:
Nikon Z System mirrorless: zsystemuser.com | Nikon DSLRs: dslrbodies.com | Nikon film SLRs: filmbodies.com
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