It has now been four years since Capture NX2 appeared. To put that into context, we were using Photoshop CS3 and Lightroom 1 at the time. That means that Adobe has iterated Photoshop and Lightroom both with major changes three times while Nikon basically added only 64-bit handling.
Software time is a lot like dog years: it feels like 28 years since Capture NX2 had a real overhaul. It's fallen progressively behind other products in its ability to handle complex workflow and the promised plug-in support basically amounted to ColorEfex.
Funny thing is, Nikon had it right back in the D1 days: they supplied a Photoshop plug-in that did the basic Capture work. Imagine if they had worked with Adobe to allow an NCR (Nikon Converter Raw) to be chosen instead of ACR (Adobe Converter Raw). Nikon could still be getting money from customers for that, and it wouldn't disrupt our workflow. Instead, we have a program that is out-of-date, doesn't integrate into our workflow, doesn't have most of the abilities we want besides conversion, doesn't have much in the way of options (e.g. plug-ins), and tends to break at OS changeovers.
So here's the challenge Nikon: either get out of the software business and support those that know how to do it right, or man up and show us that you have some real understanding of both user workflow and imaging needs and the technology to do both better than the competition. Oh, and fix the bugs while you're at it and stop claiming that you need so much time after a new OS ships in order to support it (apparently mail delivery of OS release candidates is slow to Japan).